Washing machines
Front loaders and top loaders, from a single fault to a full breakdown.
- Will not drain or spin
- Leaking water
- Noisy or shaking drum
- Error codes and door lock faults
Prime Fix Appliance Repairs
We repair the appliances your home runs on.
Washing machines, tumble dryers, gas and electric stoves, microwaves, fridges and dishwashers. We also restore gas stoves and write professional insurance claim reports.
Middelburg, Witbank and surrounding areasSame-day visits where possibleMon to Fri 07:30 to 17:00
Repairs
Appliances we repair
If it is on this list and it has stopped doing its job, call us. These are the faults we are asked about most.
Tumble dryers
Dryers that run but do not dry, or do not run at all.
- Not heating
- Clothes take too long to dry
- Drum will not turn
- Burning smell or tripping power
Gas & electric stoves
Hobs and ovens, gas or electric, repaired and checked for safe use.
- Burners will not light
- Ignition clicking without a flame
- Oven not heating or uneven heat
- Faulty elements, knobs and valves
Microwaves
Countertop and built-in microwaves that have lost their power or their controls.
- Runs but does not heat
- Turntable not turning
- Door will not latch
- Sparking or dead display
Fridges
Single-door fridges and fridge-freezers that no longer keep things cold.
- Not cooling properly
- Frost build-up
- Water leaking inside or underneath
- Noisy or constantly running compressor
Dishwashers
Dishwashers that leave dishes dirty, standing water or a mess on the floor.
- Not draining
- Dishes not coming out clean
- Leaks around the door
- Door will not latch or cycle will not start
Brands
Brands we repair
We work on these makes. If yours is not listed, call us and ask.
- LG
- Samsung
- Hisense
- Bosch
- AEG
- Defy
- Whirlpool
- Speed Queen
- Kelvinator
Gas stoves
Gas stove service & restoration
Years of grease and burnt-on spills clog burners and wear out parts. We clean, repair and recondition your gas stove, then check it over so it works safely and efficiently.
Smell gas?
Close the gas supply, open windows, keep flames and electrical switches away, and do not use the stove until it has been checked.
Deep cleaning
Thorough cleaning of burners, grates and surfaces.
Parts repair
Ignition fixes, burner repair and valve repair.
Reconditioning
Restoring the stove to like-new condition.
Safety inspection
Making sure the stove runs safely and efficiently.
Insurance claims
We handle professional insurance claims
When an appliance is damaged and your insurer needs proof, you need a report that stands up. We assess the appliance and put the facts in writing. We report on damage from:
- Power surge
- Water damage
Detailed reports
A clear written report on the appliance, the fault and what it needs.
Qualified technician
Assessed and written up by a Qualified Domestic Repair Technician.
Evidence documentation
Photos and findings recorded, so your claim has proof behind it.
Trusted experts
Technicians who report what they find, accurately and in full.
Accurate. Detailed. Trusted.
Ask about a claim report
Why Prime Fix
What you can expect
Same-day service
We come out the same day wherever we can.
Qualified technician
Your repair is done by a Qualified Domestic Repair Technician.
After-hours call-outs
Emergency and after-hours call-outs are available. Call us to arrange.
Simple payment
Pay by cash or EFT. The call-out fee is confirmed when you call.
How it works
From first call to working again
Tell us what is wrong
Call or message us. Give us the appliance, the make if you know it, and what it is doing.
We find the fault
A technician diagnoses the problem and explains what the appliance needs.
We repair it
The repair is carried out. If your insurer needs it, we document the fault in a written report.
Care tips
Appliances last longer when you care for them
- Clean regularlyKeeps your appliances running efficiently.
- Avoid overloadingPrevents unnecessary strain.
- Check for leaksFix them early, before they spread.
- Unplug when not in useSaves energy and extends life.
- Schedule routine maintenanceCatches issues early.
A little care today saves you tomorrow.
Contact
Call us today
084 610 3564- Monday to Friday
- 07:30 to 17:00
- Saturday
- 07:30 to 13:00
- Sunday
- Closed
- Public holidays
- 07:30 to 13:00
After-hours and emergency call-outs: call us to arrange.
Email enquiries@primefixmdb.co.za
We serve Middelburg, Witbank and surrounding areas.
Call-out fee: confirmed when you call. It depends on whether the visit is in normal hours, after hours, on a public holiday or on a Sunday.
Payment by cash or EFT.
Privacy
Privacy policy
Last updated 5 October 2026
Who we are
PRIME-FIX (PTY) LTD, registration number 2020/152934/07, trading as Prime Fix Appliance Repairs. We are the responsible party for your personal information under the Protection of Personal Information Act 4 of 2013 (POPIA). Contact us at enquiries@primefixmdb.co.za or 084 610 3564.
What we collect
- Your name, phone number and email address
- The address where the appliance is, when you book a visit
- The appliance, its make and the fault
- Anything else you send us by phone, WhatsApp or email
Why we collect it
To answer your enquiry, arrange and carry out the repair, give you a quote, invoice you, and, if you ask for one, prepare an insurance claim report. We use your information for nothing else.
The request form on this site
The form does not store or send your details to us. It opens WhatsApp or your email app with your message already written. Nothing reaches us until you press send there. WhatsApp and your email provider have their own privacy policies.
Who we share it with
We do not sell your information. We share it only where needed to do the work, for example with a parts supplier, with your insurer when you ask us to prepare a claim report, or where the law requires it.
How long we keep it
We keep it for as long as we need it for the reasons above, and for as long as the law requires us to keep business and tax records.
How we protect it
We take reasonable steps to keep your information safe and to limit who can see it.
Your rights
You may ask us what information we hold about you, ask us to correct or delete it, object to how we use it, or withdraw your consent. Email or call us and we will respond. If you are unhappy with how we handled your information, you may complain to the Information Regulator (South Africa).
Changes
If we change this policy we will update it on this page and change the date above.